Show Notes
The travel industry is transforming—new markets are emerging; traveler expectations are shifting, and technology is redefining how we plan and experience journeys.
In this episode, we sit down with Katrin Koenig, Chief Commercial Officer at Delta Vacations, a Delta Air Lines company, to explore how her team is leading the way toward a more connected, tech-driven future.
Katrin is responsible for delivering an omni-channel approach to revenue management, connecting Travel Advisors and consumer-direct channels to create seamless experiences.
With a career that began at Lufthansa German Airlines in consumer market research, Katrin brings a unique perspective on strategy, analytics, and global growth.
But this conversation goes beyond traditional travel trends. We’ll discuss how AI is shaping a near- utopian vision of travel, where personalization, predictive insights, and frictionless planning redefine what it means to explore the world.
We’ll dive into:
✅ How Delta Vacations is tapping into emerging markets and adapting to new travel trends
✅ Why omni-channel strategies are critical for today’s travelers
✅ Leadership insights from Katrin’s international career journey
✅ Her personal travel style as a Europe enthusiast, Germany native, and bucket list explorer
If you want to understand where the travel industry is headed—and how AI-driven innovation is creating a traveler’s utopia—this episode is packed with insights, you won’t want to miss.
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Show Notes:
- Delta Vacations - Website: https://www.delta.com/us/en/delta-vacations/about-us
- Delta Vacations- LinkedIn: https://www.linkedin.com/company/delta-vacations
- Katrin Koenig – LinkedIn: https://www.linkedin.com/in/katrin-koenig/